Begin a motor claim by notifying your insurer or authorised representative promptly and requesting the relevant claim form and document checklist. A report opens the assessment process; it is not automatic acceptance of the claim.

Provide a clear account

Record when and where the event happened, who drove, the vehicle’s use and the damage. Include photographs and other parties’ details where relevant. Be accurate about uncertainties rather than filling gaps with guesses.

Prepare the documents

Requirements may include the claim form, driving licence, ownership evidence, proof of insurance at the loss date and a repair estimate. Other records depend on the event and insurer. Ask about applicable submission deadlines; do not wait unnecessarily.

Follow the assessment process

The insurer may appoint an assessor or request more evidence. Obtain instructions before repairs so inspection and authorisation are not compromised. Keep the vehicle available where possible and document reasonable emergency measures.

Track progress

Keep a claim reference, copies of submissions and a list of outstanding items. Ask whether liability, valuation or documents are holding the matter up. Request a written explanation if coverage or the settlement amount is disputed.

Frequently asked questions

Does submitting a claim form guarantee payment?

No. Coverage, evidence and the policy terms must be assessed.

Where are ICWI claim instructions?

Check ICWI’s Dominica accident and fire claims page and confirm the instructions for your claim.

Discuss your motor insurance options

Discounted Premium Ltd can help you understand the available options and request a quotation for your circumstances. Have your vehicle details, intended use and driver information ready. Visit us at 42 Cork Street, Roseau, Dominica, or call 235-8294 or 818-7736. Message us on WhatsApp.

Related reading

Preparing a motor insurance quotation · Types of motor insurance

Earlier in this series

Car Accident in Dominica: What Should You Do First? · What Happens If Your Motor Insurance Expires? · How Much Does Car Insurance Cost in Dominica? – 2026 Guide

This article provides general information. Cover, eligibility and claims depend on the insurer’s accepted terms, policy conditions, exclusions, limits and deductibles. Illustrative figures are not quotations or promises of settlement.